If your order is placed and paid before 3:00 PM EST on a business day, it will ship the same day unless your local or state law requires us to obtain some additional information from you. If your order is placed and paid after 3:00 PM EST or on a weekend/holiday, it will ship the following business day.
When will my order be delivered?
All orders ship by UPS or FedEx ground. Transit times are generally 1-5 Business Days depending on your distance from our Knoxville, Tennessee warehouse.
How is my order packaged and shipped?
- Orders are shipped in the original manufacturer boxes and without signature required unless requested otherwise. We also ship orders very discretely.
- All of our orders ship out overpacked in plain cardboard boxes for privacy and security!
- Nothing overly identifiable on the package besides the required Limited Quantity sticker (which is also used to ship dish soap, in case you wanted to know!).
By federal law, we can ONLY ship firearms to a licensed dealer. Firearms may NOT be shipped directly to you, unless you possess a valid FFL. Please note that we WILL NOT ship to C&R licenses. Firearms will ship to the FFL dealer near you of your choosing. PLEASE NOTE : It is your responsibility as the customer to contact your desired licensed FFL dealer PRIOR to purchase. Please note the following guidelines prior to purchasing a firearm.
- It is YOUR responsibility to contact your FFL prior to purchase. If the firearm is refused, returned to sender, mis-delivered etc., you will be responsible for any and all associated shipping fees incurred in addition to a 10% restocking fee if you choose to cancel the order.
- We do our best to stay up to date with current state laws, however, it is YOUR responsibility to ensure that the firearm you purchase is legal to own in your state. If a firearm has to be returned due to non-compliance you will be responsible for any and all associated shipping fees in addition to a 10% restocking fee. If you are unsure please contact your FFL prior to purchase to inquire regarding the compliance of the firearm you wish to purchase.
- If the magazine capacity of a firearm is not compliant for your state we will ship the firearm without the magazine(s) in order to follow your state’s laws and regulations. We do NOT have lower capacity magazines to replace the factory standard magazines. Firearms will not be discounted if magazines cannot be shipped with the order. We will not ship the magazines to an alternate address.
- We will ship AR15s to California, however, they must be purchased already. compliant for your state. We do not modify firearms for state compliance.
Ammunition must be shipped through UPS or FedEx Ground. On average, ammunition orders will, after processing time, take between 1-5 Business Days to arrive at your designated shipping address. You have the option to drop note indicating Adult Signature Required on your purchase during checkout. If you decline, you are accepting responsibility for the cost of replacing stolen merchandise after delivery.
PROCESSING & SHIPPING TIMES
Processing times prior to shipment of firearm orders are normally 1-3 Business Days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within 1-3 Business Days after we receive your payment. Please note : Processing times are separate from actual shipping times. These times may vary based on current order volume. Certain brands are restricted from drop-shipment and may require shipment to our main shipping hub prior to processing out to the destination address.
*For average UPS Ground shipping times by destination please see the map below.
We will make every attempt to follow all state, county and municipal regulations regarding the sale of restricted items. However, YOU are ultimately responsible for ensuring that any items ordered are not restricted by any state, county, municipality or other regulatory agency, under whose jurisdiction you may reside, and if an item must be returned from your FFL due to non-compliance, you will be responsible for any and all fees, including return shipping and 10% cancellation fee.
Expedited shipping methods may be added for additional cost. These expedited shipping methods are subject to Monday – Friday Business Day operations and DO NOT include Saturday delivery. For Saturday delivery please contact us prior to purchase. There is no expedited shipping method for ammunition purchases.
During checkout we offer this optional service as an add-on to your order. Please be advised: by opting to add shipping insurance to your order we will only cover any fees associated with a damaged or lost package DURING transit to the destination. This add-on DOES NOT cover packages that ‘go missing’ after successful delivery or packages that are delivered to an incorrect address (or FFL) that you selected/noted on your order. In the case of firearms, is the responsibility of the customer to ensure the FFL they select is open for business and willing to accept the transfer. ALL customers must contact their desired FFL prior to purchase. If a package must be rerouted or returned to sender due to permanent or temporary closure, refusal of package, etc. you will be responsible for any and all associated fees, even if the FFL is listed on our website. Shipping insurance does not cover any shipping delays caused by the carrier (i.e. inclement weather, missorting, etc.)
FREE SHIPPING ON FIREARMS & AMMUNITION
All Handguns will ship 2nd Day Air free when order is paid using Bitcoin or other Cryptocurrencies, Long guns will ship Ground free when order is paid using Bitcoin or other Cryptocurrencies, Ammunition, Accessories and any other item that is not a firearm will ship Ground Live Rate based on weight and destination alongside if payment is made using Bitcoin or other Cryptocurrencies. Expedited shipping methods may be added for additional cost. These expedited shipping methods are subject to Monday – Friday Business Day operations and DO NOT include Saturday delivery. For Saturday delivery please contact us prior to purchase.
Note : Orders that qualify for free shipping will go to the initial shipping address provided by the customer, or in the case of firearms, the address on the dealer’s FFL. It is up to the customer to verify the dealer will be available to receive the items, e.g. on vacation, out sick, temporarily closed. If a package must be redirected, the customer is responsible for the charges incurred at a rate of $18 per package. If the package is returned to sender there will be an additional fee.
HAWAII / ALASKA / PUERTO RICO RESIDENTS
Please note, that our free shipping on firearms only applies to the 48 contiguous states. Those residing in Hawaii, Alaska, and Puerto Rico will incurred additional overage shipping charges.
Items shipped via UPS or FedEx cannot be delivered to Post Office boxes. If a PO box is selected as the shipping address, we must obtain an alternate delivery address to complete the transaction and ship your items. Please note this will add additional time to get your order completed.